Tk8's Privacy Policy — Your data, our responsibility

When you register and use tk8, we collect certain necessary information to improve our service quality and ensure the security of your account.

• Identity Information: Your full name, date of birth, and national ID number (for KYC verification).
• Contact Information: Mobile number, email address, and current address.
• Financial Information: Mobile Banking/Nagad/Rocket numbers and transaction history. Full card numbers or bank account details are never stored.
• Device & Technical Information: IP address, browser type, device model, and operating system.
• Usage Data: Games played, time spent, and betting history are used to improve our services and support responsible gaming.

Tk8 collects information through various methods. Your informed consent is obtained in every case.

• Directly from you: When completing the registration form, during the KYC verification process, or when contacting support.
• Automatically: When you use the tk8 app or website, technical information is collected through cookies and log files.
• From Transaction Processing: Relevant information is received from the payment gateway during deposits and withdrawals.
• Via Third Parties: Limited information may be received from trusted KYC providers for identity verification purposes.

Under tk8's privacy policy, information collected from you is used only for its stated purpose. We never use your data for personal gain or sell it to any third party.

• Account Management: For registration, login, password reset, and account security.
• Completing Transactions: For processing deposits, verifying withdrawals, and maintaining payment history.
• Improving Service Quality: To analyze your usage patterns and improve your gaming experience.
• Responsible Gaming: To identify signs of excessive play and provide timely support.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and other legal requirements.
• Promotional Communications: Only to send you offers and updates with your consent.

Tk8 does not sell your personal information or share it for advertising purposes. However, in certain limited circumstances, sharing a minimal amount of data may be necessary.

• Payment Provider: Necessary financial information is shared with Mobile Banking, Nagad, or Rocket to complete transactions. These providers have their own privacy policies.
• KYC Provider: Limited data may be shared with licensed third parties for identity verification.
• Law Enforcement: Providing information in response to a valid request from a court or regulatory authority is a legal obligation.
• Game Provider: Only the data necessary to run the games is shared with software providers.

Your data is kept only for as long as it is needed. Retaining unnecessary data for extended periods goes against our policy.

• While account is active: All relevant information is retained for as long as the account remains active.
• Upon account closure: Financial records may need to be retained for up to 5 years after account closure due to legal obligations.
• KYC Documents: Retained for a specified period in accordance with regulatory guidelines.
• Marketing Data: Deleted immediately upon opt-out.

Tk8's website and app use cookies and similar technologies to make your experience smoother and more personalized.

• Essential Cookies: To maintain your login session and ensure security — the site cannot function without these.
• Performance Cookies: To analyze which parts of the site are most used and improve our services accordingly.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics: For anonymous statistical analysis only — you are never personally identified.

You have certain important rights over your personal information. tk8 respects these rights and is committed to helping you exercise them.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that we restrict how your data is used.
• Right to Portability: You may request a copy of your information in a readable format.
• Right to Object: You can object to your data being used for marketing purposes.

Tk8 applies industry-leading security technology to protect your data. We maintain constant vigilance to prevent any security breaches.

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Firewall & IDS: Advanced firewalls are in place to detect unauthorized access and attacks.
• Regular Security Audits: Independent experts conduct regular security audits.
• Two-Factor Authentication (2FA): An additional layer of security is applied when accessing your account.
• Staff Training: All staff are trained in data protection and bound by confidentiality agreements.

Tk8 is an adults-only gaming platform. Account registration by anyone under the age of 18 is strictly prohibited.

• Age verification is mandatory at the time of registration.
• The KYC process includes verification of proof of age.
• If it is found that a minor is using an account, that account will be suspended immediately.
• No information belonging to minors is knowingly collected or stored.

Tk8 may update this privacy policy when needed. We will always notify you in advance of any changes.

• You will receive a notification on your registered mobile number or email before any major changes.
• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy are available on request through support.